TRIO Tap House + Craft Kitchen

Reviews about TRIO Tap House + Craft Kitchen

• 5 / 5

  By Iminus You
  The best food and atmosphere in Hays! Friendly service and a great variety of beer. You won't be disappointed!
  May 02, 2017
• 4 / 5

  By Christopher P
  About 5 minutes off I 70. New, modern and clean atmosphere with good food. Ordered a steak, was cooked perfectly. 7 or so beers on tap. Reasonably priced. I highly recommend this place.
  February 07, 2017
• 2 / 5

  By Susana Gordon
  Excellent drinks, our server was super nice... but as I cut into my steak, I find a hair. Shorter blonde hair, I have very long black hair so I know it's not mine. The nice waitress takes it back and says she will bring me a new steak and fresh fries. That is great except that I have another 20 minute wait for Medium steak and by that time the rest of my family is done eating. Very upset that I now, will have to take my food home in a to-go box because I don't expect for my family to wait on me. AND I'm sure by the time I get home, my food will probably be cold. They didn't offer a discount of any sort and I think we could have got SOMETHING for the bad experience and wait. Again, the waitress did what she could, but management didn't do enough.
  
  My husband did tell Jesse, before we left and after I posted this, that we were upset. He took our ticket back and said he'd take care of it. We got a whole $4.00 off our meal. Not sure what the "proper discount" should have been, but $4 wasn't worth us bringing it up.
  October 30, 2016